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Certificate of Excellence
Hereby issued to:
Compliance with
Customer Experience Maturity Framework
The organization achieved purple level, demonstrating mature, integrated, and sustainable customer experience practices consistently applied across leadership, vision, governance, culture, measurement, research, design, delivery, and technology.
On behalf of:
Eng. Abdulaziz A. Alshamsan – Founder & Lead CX Audit
Customer Experience Excellence Certificate
Certification Date:2026-07-23
Certificate ID:
Valid Until:2027-07-23
ba449dd5-e7ac-45df-83c3-5c5546caf4a6
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Credential Verification

Issue date: July 23, 2026

Expiration date: July 23, 2027

ID: ba449dd5-e7ac-45df-83c3-5c5546caf4a6

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Customer Experience Excellence CertificateVerified

CXXC is built on a rigorous, evidence-based evaluation methodology, combining actual CX practices, measurable outcomes, and on-site verification to independently validate an organisation’s CX maturity at any time of the year.

Type

Certification

Level

Foundational

Format

Hybrid

Duration

1 years

Price

Paid

Description

The Customer Experience Excellence Certificate (CXXC) is built on a rigorous, professional evaluation methodology. Grounded in evidence, actual practices, and on-site verification, our certification allows organisations to validate their CX maturity at any time throughout the year.

Skills

Customer Experience Improvement

Customer Experience Strategy (CX)

Earning Criteria

Other

The CXXC certification uses a structured framework that evaluates how deeply customer experience practices are embedded across nine foundational enablers, focusing on the organisational capabilities that drive sustained CX excellence. To learn more about the certificate and methodology, please visit http://cxxc.org Learn More